Privacy Policy Update
Dear Customers, this is Redprinting & Press.
Thank you for using Redprinting. We would like to inform you that our Privacy Policy will be revised as follows. Please review the changes below.
Announcement Date : November 10, 2026
Effective Date : November 17, 2026
■ Summary of Key Changes
Added purposes and items related to Ode Poster account linking
Changed the retention period for consultation records and added Anthropic, PBC as an outsourcing party in connection with the live online chat
Added provision of personal information to GBM (Gyobokmall) (separate consent is obtained when ordering the relevant products)
Added third-party collection of behavioral information through the Meta Pixel
Added Korea PortOne Co., Ltd. (PortOne) as an outsourcing party for PayPal payment integration
Clarified sender information, records to prevent re-registration of abusive users, and AWS retention period
Updated the notice period for changes to the Privacy Policy
■ Before and After Comparison by Article
Article 1. Purposes of Processing Personal Information
Before : 5. Service improvement and statistical analysis: Aggregation and analysis of usage statistics, improving service quality, developing new services
After : 5. Service improvement and statistical analysis: Aggregation and analysis of usage statistics, improving service quality, developing new services, measuring advertising performance
New : 6. Ode Poster account linking (upon user request): Sign-up, login, and member identification on Ode Poster using a Redprinting account
Article 2-1 ② Payment and Product Orders
Before : sender information (upon customer request: name, mobile phone number, address)
After : sender information (upon customer request: name, contact number, address)
Article 2-1 ⑥ Customer Consultation and Inquiries
Before : [Information collected] Contact person information (name, phone number, position, email), company name, etc. / [Retention] Destroyed immediately after consultation is completed
After : [Information collected] Contact person information (name, phone number, position, email), company name, consultation content (including live online chat messages and chat summaries), etc. / [Retention] 3 years (Act on Consumer Protection in Electronic Commerce; records of consumer complaints and dispute handling)
Article 2-1 ⑧ Ode Poster Account Linking (New)
[Required] ID, name, email
[Optional] Mobile phone number
[Retention] Until the link is removed or membership is terminated
※ Personal information processed by Ode Poster after linking is governed by the Ode Poster Privacy Policy.
※ The former item ⑧ (Information Automatically Collected During Service Use) is renumbered as ⑨.
Article 3-1 Retention Periods
Before : Records to prevent re-registration of abusive users : 1 year (Company internal policy)
After : Records to prevent re-registration of abusive users : 1 year (Company internal policy) / Items retained: ID, reason and date of restriction
Article 4. Provision of Personal Information to Third Parties
Before : ③ Where a user consults on or purchases design services, as follows:
After : With the user's separate consent, the Company provides personal information as follows: (The applicable users for Remind Design are specified as "Users who consult on or purchase design services.")
Added : GBM (Gyobokmall)
Applicable Users : Users who order Gyobokmall in RED products
Purpose of Use : Delivery of ordered products and responses to product-related customer inquiries
Items Provided : Recipient's name, contact number, address, delivery note
Retention/Use Period : 5 years (Act on Consumer Protection in Electronic Commerce)
※ Separate consent to the provision of personal information to a third party is obtained when ordering these products.
Article 5. Outsourcing of Personal Information Processing
Before : Amazon Web Services Retention/Use Period : 1 year from the order date (upon reorder, extended to 1 year from the most recent reorder date; if an i-Token is used, extended until the i-Token expires)
After : Amazon Web Services Retention/Use Period : Upon membership withdrawal or termination of outsourcing agreement
Added : Korea PortOne Co., Ltd. (PortOne, formerly iamport) / Outsourced Task : Payment gateway integration for PayPal payments (transmission of payment requests and payment results) / Overseas : Domestic / Retention/Use Period : Upon withdrawal or termination of outsourcing agreement
Added : Anthropic, PBC / Outsourced Task : Real-time translation of live online chat and generation of chat summaries / Overseas : Overseas (United States) / Retention/Use Period : In accordance with Anthropic's API data retention policy
Article 7. Installation, Operation, and Refusal of Automatic Personal Information Collection Devices
Added : Purposes of using cookies : Displaying customized advertisements and measuring advertising performance through our advertising partner (Meta) (see Article 8)
Before : Chrome: Top of browser > Settings > Privacy and security > Clear browsing data
After : Chrome: Top of browser > Settings > Privacy and security > Third-party cookies > Block third-party cookies
Article 8. Collection, Use, and Refusal of Behavioral Information
Before : The Company does not allow third parties to collect behavioral information for advertising purposes.
After : The article is divided into "1. Collection and Use of Behavioral Information by the Company" and "2. Collection of Behavioral Information by Third Parties," and the following has been added.
Meta Platforms, Inc.
Website : Redprinting (www.redprinting.co.kr)
Items collected : Pages visited, usage events such as product views, add-to-cart actions, and purchases, cookies, browser information, IP address
Method of collection : Automatically collected through the Meta Pixel when you visit the website (information that can identify an individual, such as email addresses or mobile phone numbers, is not transmitted)
Purpose of use : Displaying customized advertisements and measuring advertising performance on Meta services such as Facebook and Instagram
Retention/Use Period : In accordance with Meta's Privacy Policy
Method of refusal : Block browser cookies (see Article 7), or turn off the use of activity information from ad partners in the ad preferences of your Facebook or Instagram account
Except for the third party above, the Company does not allow third parties to collect behavioral information for advertising purposes.
Article 11. Changes to the Privacy Policy
Before : In the event of changes, the Company will provide notice at least 7 days prior to implementation. For significant changes, such as the addition of new collection items, overseas transfers, or changes to outsourcing arrangements, the Company will provide notice at least 30 days prior to implementation.
After : In the event of changes, the Company will provide notice at least 7 days prior to implementation.
■ Additional Information
The revised Privacy Policy will take effect on the effective date above. If you do not agree to the revised Privacy Policy, you may request membership withdrawal before the effective date. You can view the previous Privacy Policy at the link below.
View the previous Privacy Policy
Thank you.
